eVisa

Image
Evisas

Online immigration status (eVisa)

UK Visas and Immigration (UKVI) are developing a digital immigration system. This means they are replacing physical documents with an online record of your immigration status. This is known as an eVisa.

An eVisa is an online record of your immigration status and the conditions of your permission to enter or stay in the UK. Anyone who uses a physical immigration document, like a Biometric Residence Permit (BRP), to prove their immigration status and who don’t already have a UKVI account, will need to take action now to create a UKVI account to access their eVisa.

Updating your physical document to an eVisa does not affect your immigration status or the conditions of your permission to enter or stay in the UK.

Create your UKVI account

Applying for eVisa

Maintaining access to eVisa

Image
evisa

Further resources

Step-by-step guidance on how to complete online account and access eVisa in different languages.

Take a look at frequently asked questions translated into Ukrainian - Opora UA | E-visa

The latest information on eVisas is available at www.gov.uk/evisa, and visitors to this webpage can register to receive updates whenever this page is updated. It will be updated throughout 2024.

Customers who already hold an eVisa but are not sure how to use it can find further information in their original grant letter or email or at www.gov.uk/guidance/using-your-uk-visas-and-immigration-account.

eVisa Help and Support

visa support

Report an error with your eVisa

If you notice any error in the following details on your eVisa:

  • name
  • sponsor reference
  • photo
  • National Insurance number
  • visa restrictions - these say what you can and cannot do in the UK
  • immigration status
  • valid until date

Please use this service to correct them.

People without ID who have an account created by the Home Office can also use this service to update their email address and mobile number. 

A list of local providers who can assist with eVisas is available on the GOV.UK website.

Please refer to the spreadsheet for national and Yorkshire & Humber support details.

National and Yorkshire & Humber support providers with eVisa

The Home Office has launched a 24/7 passenger support helpline to assist travellers facing issues when checking in or boarding a plane, train, or ferry back to the UK. For guidance, you can contact UKVI staff at +44 (0)800 876 6921 or +44 (0)203 337 0927. While they cannot resolve technical issues or contact carriers directly, they can provide support with travel-related concerns. Save this number and download the eVisa bust card for additional travel support. It can be used to explain your rights if questioned about your eVisa by authorities.

If you need help with your UKVI account or eVisa

Contact UK Visas and Immigration to get help with your UKVI account or guidance about how to access your eVisa.


Information Last Updated on March 28, 2025